Services
Behavioral healthcare professionals. Technologists. People who care.
We are behavioral healthcare professionals, technologists, and most importantly people who are passionate about behavioral healthcare and improving health.
Our Mission
Our mission is to improve the health of organizations and the people they serve. We do it with technology, turning data into intelligence, complexity into clarity, and compliance into confidence.
What We Stand For
Our Values
Creativity
We use our diverse perspectives and imaginations to think outside the box to drive innovation and provide creative solutions.
Communication
We communicate with our community, our customers, and each other to understand, lead, improve, appreciate, and laugh.
Expertise
Our knowledge and experience make us the go-to source for services and information related to our customers' business.
Loyalty
We work collaboratively and respectfully in the best interest of our customers, Xpio Health, and each other.
Leadership
The people behind the mission.
Thaddeus Dickson
Chief Executive Officer · HCISPP
25+ years in behavioral healthcare and technology. Licensed mental health counselor who began working with children and families in rural Mason County. Founder and security/technology practice leader. CISO credentials with ISC2, Microsoft, AWS, and Google Cloud. Frequent author and speaker on behavioral health technology.
Traci Crowder
Chief Operating Officer
30+ years of healthcare experience spanning clinical, administrative, and consultant roles. Expertise in quality management, medical records, IT, risk management, and program development.
Jill Johnson
Chief of Client Services
25+ years of behavioral healthcare billing and technical experience. Oversees EHR procurement, implementation, optimization, and support. Systems integration specialist.
The Team
Specialists across every discipline.
EHR implementation, cybersecurity, data analytics, compliance, billing, and software engineering, every role filled by someone who chose behavioral health.
Keith Clark
Software Developer & Client Manager
23 years of healthcare experience bridging clinical workflows and technical implementation. Development, programming, and report-writing across behavioral health systems.
Whitney Strauss
Client Manager
17+ years of analytics experience across multiple system implementations including EHR, CRM, and inventory platforms. Client relationship management and operational support.
Bryan Masters
Client Manager, Security & Compliance
20+ years of technology and communications project management with 6+ years focused on healthcare. Leads client engagements across security assessments and compliance programs.
Jessica Twineham
Billing Manager & HR Coordinator
Operations management background spanning billing, collections, and HR enrollment. Keeps the business engine running while the team focuses on clients.
Stevyn Fessler
Solution Consultant & Business Analyst
SQL report writer and data analyst. Proficient across SQL, R, Power BI, Tableau, Excel, and Pentaho. Turns complex data into operational insights.
Eftalina Pano
EHR & HIE Operations Specialist
Health information systems specialist with deep expertise across EHR platforms and health information exchange operations. CareLogic implementation, form-building, and cross-system integration.
Sunithi Kuruppu
Project Strategy Specialist · LCSW
17+ years in behavioral healthcare and health information technology. Stewards large-scale implementation projects from planning through go-live. HHS Agency Director's Award recipient.
Bill Bright
EHR Implementation & Support Specialist
20+ years of healthcare experience with a focus on billing and clinical form-building. Hands-on implementation and configuration across behavioral health EHR platforms.
Julian Masters
Healthcare Compliance Specialist · LAC
8+ years in addiction treatment settings. Advanced degree in Human Resource Management. Leads Security Risk Assessments and compliance program development.
Jeff La Croix
Pryzma Architect & Lead Engineer
30 years of software architecture expertise. Leads the design and engineering of the Pryzma healthcare intelligence platform, from data pipelines to AI integration to production infrastructure.
Oluseyi (Seyi) Elliott
Solutions Consultant · CISSP, CGRC
Master's in Management Information Systems and Business Administration. EHR implementation and optimization specialist with deep security governance expertise.
Culture
Our average team member has been here 7+ years. Many past a decade.
We build technology for everyone. Our own digital presence meets WCAG 2.1 AA, full keyboard navigation, screen reader support, and tested across assistive technologies.
Let's build something that lasts.
Whether you're choosing your first EHR, hardening your security posture, or turning data into decisions, we're ready when you are.
Get in Touch