When attackers breached Change Healthcare’s remote access systems in February 2024, they triggered $6.3 billion in claim disruptions within three weeks. Behavioral health clinics that never contracted with Change Healthcare […]
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When Change Healthcare got hit in February, therapists across the country couldn’t get paid. Clients couldn’t book appointments. Some clinics cut hours. Others closed. The attackers never targeted your organization […]
Key Takeaway: Vendor risk is unavoidable but manageable. Proactive governance, testing, and continuity planning protect care and revenue during outages. The Monday Morning Crisis You arrive at 7:45 AM. Your […]
You arrive Monday morning to discover your EHR is down. Not slow. Down. The vendor sent an overnight email: “Experiencing technical difficulties. No estimated restoration time.” Your first client arrives […]
The Change Healthcare cyberattack in February 2024 exposed a vulnerability that every behavioral health executive understands but few want to confront: the growing portion of your operations that depends entirely […]
Key Takeaway: Continuous security evolution is inevitable; design systems for change to protect patient care without disrupting workflows. The MFA rollout finally settled. Help desk calls dropped. Staff adapted. Leadership […]